Health information should be usable by everyone. AskMedix is committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we treat accessibility as an ongoing responsibility, not a one-time checkbox.

What We Do

  • Keyboard & screen-reader friendly. Skip-to-content links, semantic HTML landmarks, ARIA labels on controls, and logical heading order on every page.
  • Readable by design. High-contrast text, resizable typography, and plain-language writing reviewed by our editorial team.
  • Motion-safe. Animations are disabled automatically for readers who set the "reduce motion" preference in their device settings.
  • Responsive on every device. The site adapts from small phones to large desktop screens without loss of content or function.
  • Descriptive links and alt text. Links describe their destination, and meaningful images carry text alternatives.

Known Limitations

Some third-party embedded content (for example, maps or social-media widgets) may not fully meet our standards. Where possible we provide an accessible alternative, such as a written address alongside a map.

Feedback & Assistance

If any part of AskMedix is difficult for you to use, we want to know. Contact us and we will respond within two business days:

Continuous improvement

We audit the site regularly with automated tools (Lighthouse, axe) and manual keyboard and screen-reader testing, and we fix issues as part of every release.